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The City of Bartlesville provides water, sewer, and sanitation services to its customers. In addition to these services, the City also bills its customers for mosquito spraying service and street lighting charges. The City of Bartlesville does not provide electrical, natural gas, cable, internet, or phone services to its customers. For information regarding those services please click here. For a list of utility contact information for the City of Bartlesville, click here.

WATER SERVICE:

The City of Bartlesville provides water services to both residential and commercial customers. Additionally, the City sells wholesale water to surrounding rural water districts. The City has recently invested more than $40 million in a new state of the art water plant and distribution system in order to meet the needs of the entire region for years to come.

A detail of water rates can be found here and answers to our most common water related questions can be found here.

SEWER SERVICE:

The City of Bartlesville provides sanitary sewer services to both residential and commercial customers. The City's sewer treatment facilities are operated by a qualified environmental services corporation, Veolia Water.

A detail of sewer rates can be found here and an explanation of how sewer rates are calculated, including the sewer cap, can be found here.

SANITATION SERVICE:

The City of Bartlesville provides a waste collection service  to both residential and commercial customers providing once a week service to residents and a maxium of six pickups a week for commercial customers. Information regarding polycart placement, sizes, and yard waste requirements can be found here.  A map detailing the pickup route can be found here.

A detail of residential and commercial rates is available here and answers to the most common sanitation questions can be found here.

STREET LIGHT AND MOSQUITO SPRAY:

The City of Bartlesville also provides street lighting and mosquito spraying to all areas of the City. Details of the charges related to these services can be found here.  To report a street light outage, contact AEP-PSO at 1-888-218-3919.

PAYMENT OPTIONS

CHECK RETURN:

Checks that are returned to the City are reversed off the account they were applied to, and a $20.00 return check fee is assessed.

Customers are allowed two return checks in a 12-month period. If two checks are returned during that period, the customers account will be coded 'cash or money order only' for the next twelve months.