Bartlesville NEXT: City Strategic plan



A Leading Community by Choice


Through collaboration, we strive to provide exceptional public services and enhance the distinctive character of our community.


Integrity, Community, Service, Teamwork, Communication, Innovative

Strategic Priorities

Financial Strength and Operational Excellence

Economic Vitality

Effective Infrastructure Network

Community Character

Emerging Issues

Action steps

Financial strength and operational excellence


Focus on staff recruitment, retention, development, department collaborations, and safety programs to improve workplace culture and morale.

  • Investigate programs to recruit non-traditional employees and within schools. (Human Resources to lead; goal six months)
  • Within six months of adoption of strategic plan, investigate potential vacation buyback program. (Human Resources to lead; goal 6 months)
  • Implement a job swap program for employees. (Human Resources to lead; goal six months)
  • Hold employee appreciation luncheons twice yearly (Human Resources to lead; beginning in Fiscal Year 2023-24)
  • Investigate ways to implement a flex-hours or work from home program for applicable employees. (Human Resources to lead; goal 12 months)


Improve and modernize our workplace including seeking accreditations for operational excellence, developing a performance and reward-based evaluation process, and furthering integration of IT systems into our operating departments.

  • Develop a committee to research best practices and accreditation programs. (Administration to lead; goal six months from adoption of plan)
  • Develop and implement a performance and reward-based evaluation process for general employees by July 1, 2023, with intent to negotiate this process for uniformed groups in the future. (Human Resources to lead; goal July 1, 2023)
  • Re-evaluate 311 and Enterprise Asset Management (E.A.M.) to determine how we can integrate these systems into our operating departments. (Information Technology to lead; goal one year from adoption of plan)
  • Revise and update our website using newest technologies and integrations to improve citizen satisfaction and e-gov capabilities. (Communications to lead; goal 18 months from adoption of plan)


Develop annual communications and feedback systems to include a standard report to citizens, community survey, and employee survey.

  • Create and publish annual digital report on overall City and departmental achievements, progress, and goals. Summary of report to be circulated in utility bill. (Administration to lead; goal one year from adoption of plan)
  • Create and distribute an annual survey to obtain citizen feedback and requests for all City departments. Individual departments may also be surveyed individually as part of a larger survey plan. (Administration to lead; goal one year from adoption of plan
  • Create and distribute survey for employees to rate their department and the City as an overall employer by July 1, 2023. (Human Resources to lead; July 1, 2023)
  • Develop feedback cards for golf course, library and other City services as appropriate. (Administration to lead; goal six months)
  • Continue to enhance, improve, and promote City Beat and grow subscription base by
    10 percent. (Communications to lead; goal one year)


Adopt governance best practices relating to debt, financial targets, multi-year plans, and a comprehensive Council handbook.

  • Develop and adopt formal policies pertaining to:
    • Formal debt policy based on GFOA authoritative guidance. (Accounting & Finance to lead; goal six months)
    • Formal policy requiring that utility rate studies be conducted at least every five years and requiring Council to utilize periodic rate studies to adopt multiyear rate plans. (Accounting & Finance to lead; goal six months)
    • Formal capital planning policy requiring that a five-year Capital Improvement Plan (CIP) be prepared by staff and adopted by the City Council concurrently with the budget every year. (Accounting & Finance to lead; goal six months)
  • Future budgets should include five-year projections of revenue and expenditures for major operating funds to assist the council and staff in better planning for the future. (Accounting & Finance to lead; goal Fiscal Year 2025 budget)
  • City Council will adopt a City Council Handbook that will help to guide current and future City Councils. City manager will work with mayor to schedule a Council workshop to discuss this item within one year of adoption of Strategic Plan. (Administration to lead; goal one year)


Effective infrastructure Network

Develop Asset Management Program for infrastructure

  • The intent of the asset management program is to compile age, material, condition, and service life of the City’s infrastructure (facilities, airport, streets, storm drain, wastewater, water, signals, signs, etc.) into ESRI’s GIS software to aide in planning improvement priority and capital needs. (Engineering to lead)
    • Staff will determine what items need to be tracked, what data exists, and what data needs to be collected. (Goal six months)
    • Select consultant to collect and populate data into ESRI.
      • Facilities, streets, storm drains, wastewater and water. (Goal one year from completion of first step)
      • Signs and signals (goal two years from completion of first step)


Improve road conditions as captured by Pavement Condition Index (PCI).

  • Improve road conditions as captured by Pavement Condition Index. (Engineering to

    • Complete PCI update currently under contract (Goal six months)
    • Once complete, develop several PCI score scenarios — maintain existing, desired PCI in five years and desired PCI in 10 years) with capital investment requirements. (Goal six months)


Economic Vitality

Reevaluate our development regulatory policies to ensure all rules, regulations, and processes align with best practices and reflect the character of our community.

  • Update the City’s comprehensive plan and other long-range plans utilizing accepted best practices (i.e., transportation, storm drainage, utilities, etc.). (Community Development to lead)
    • Staff will develop an Request For Proposals to select a consultant. (Goal – May 31, 2023)
    • Present recommendations to the Council. (Goal – May 31, 2024)
  • Update zoning, subdivision, and other ordinances and codes which regulate private development and land use following the updated comprehensive land use plan. (Community Development to lead; goal one year after completion of previous step)


Collaborate with economic development partners and experts to optimize development.

  • Identify economic development partners and assign City employee to act as economic development liaison. Liaison shall act as conduit between economic development partners, developer, and City departments. (Administration to lead; goal – June 30, 2023)
  • Convene a meeting with all economic development partners to determine how best to support their efforts and to define the expectations for all parties. (Liaison identified in step 1 to lead; goal – Nov. 31, 2023)
  • Ongoing coordination between liaison and economic development partners.


Develop and implement strategies to retain and attract young professionals and families to Bartlesville.

  • Identify community partners who employ and recruit young professionals. (Administration to lead; goal – Aug. 31, 2023)
  • Engage with community partners to learn how the City can attract young professionals and families. (Administration to lead); goal – Dec. 31, 2023)
  • Examine ways to make the community more enticing for businesses and restaurants that attract young professionals and families. (Administration to lead; goal – by Dec.31, 2023)
  • Work closely with Bartlesville Development Authority and Visit Bartlesville to promote their efforts and accomplishments. (Administration to lead; goal – Dec. 31, 2023)


Community Character

Explore opportunities to embrace the unique cultures of our community.

  • Coordinate a multi-cultural group to highlight the diverse cultures in our community. (Library to lead; goal nine months)
    • Use this group to support/identify cultural needs that are unmet.
    • Partner/support this group for an annual event.
  • Allocate city resources for support group, such as facilities, properties, venues, etc. (Library to lead; goal one year)


Develop and maintain healthy lifestyle options as a segment of our parks, recreation and transportation systems.

  • As part of the update to the City’s comprehensive and other plans identified in Economic Vitality, update the Parks Master Plan to ensure that lifestyle options and parks and recreation systems are meeting the needs of the public.
  • Create a Trails/Multi-model plan that incorporates existing assets and plans such as bicycle plan.
    • Review, evaluate, and update the Bicycle Plan. – (Street and Traffic Committee/Community Development to lead; goal one year)


Ensure and maintain clean, bright, vibrant community spaces.

  • Address vandalism and criminal activities in our community spaces, including destruction or defacement of public restrooms, violations of park curfews, etc. (Public Works/Police Department to lead)
    • Improve security measures at public restrooms using automatic locks combined with motion and smoke detectors. (Goal one year)
    • Police to respond to all calls at public restrooms generated by new systems
    • Offenders, especially repeat offenders, will be prosecuted for vandalism, arson, trespassing, etc.
  • Coordinate citizen volunteer efforts to supplement our maintenance efforts and to improve the appearance of our city. These could include periodic clean up days, adopt a mile programs, adopt a path programs, etc. (Community Development and Public Works to lead)
    • Staff to list and prioritize possible programs.
    • Adopt formal policy for selected program(s). (Goal – eight months)
    • Advertise, promote, operate, and publicly report on the success of this program.
    • Establish Neighborhood Watch and Sentinel Program (Police Department to lead; goal six months)
  • Finalize implementation of and launch Software 311 and City App (Community Development is lead; goal one year)
  • Create a list of minimum maintenance intervals for our parks and rights-of-way. (Public Works to lead; goal two months)


Emerging Issues

Partner with community groups to discuss, evaluate and report on existing needs and potential solution that address: Child Care, Housing, Homelessness, and others to be determined.

  • Child Care: (Administration to lead; goal one year)
    • Collaborate with local groups to help find solutions to the local child care shortage.
    • Help advocate for reform of child care regulations that act as barriers to new facilities.
  • Housing: (Community Development to lead; goal one year)
    • Evaluate local housing supply and demand to determine gaps in local housing stock by price level.
  • Homelessness: (Police to lead; goal one year)
    • Collaborate with local groups seeking to reduce homelessness, including “United Way” and “B the Light.”
    • Review existing laws and enforcement policies and retrain police officers to better handle crimes committed by those without shelter.
    • Utilize the mental health team data from the Police Department to better understand the problem, to determine how many are homeless in Bartlesville and how they came to be without shelter in Bartlesville.

Related links:

Council adopts City strategic plan

Bartlesville NEXT

Pavement Condition Index (PCI)