BILL PAYMENT

Returning Users

Visit our eCare payment portal at https://ecare.cityofbartlesville.org/login.asp .

First Time Users

Sign up and log on today to take advantage of online bill payments as well as: view your current bill, view bill and meter reading history, view water consumption, and view charges and payments to your account.

If this is the first time you’re using the City of Bartlesville’s eCARE system, you must first establish account access:

1. You will need a recent utility bill: this will provide your account number and a meter number.
2. You will also be asked for the name exactly as it appears on the bill, and an email address.
3. You may have to add utilitybilling@cityofbartlesville.org to your ‘approved senders’ list or email address book before you can receive your password email. If you do not receive your password email in a few minutes, please look in your ‘junk, bulk or spam’ email folders for your password email.
4. Your (temporary) password will be emailed to you, and you may then log in.
5. Once logged in, you may change your assigned password to something you’re more likely to remember.
6. You must turn off your browser pop-up blocker or add https://bvilleecare.org to allow pop-ups web site exception.

Mail checks or money orders to:

City of Bartlesville
P.O. Box 2102
Lowell, AR 72745-2102

Please include your payment stub.

City Hall, 401 S. Johnstone Ave., first floor.
Hours are 8 a.m. to 5 p.m. Monday through Thursday and 8 a.m. through 11:30 a.m. on Friday (closed on weekends and holidays).

Automatic Bank Draft allows your bill to be paid automatically on the due date. The City will issue an electronic draft to your checking or savings account each month. You will still get your statement each month, and it looks the same. The only difference is that the statement says ‘Bank Draft Do Not Pay’ on the payment stub.

To sign up for this service, contact our office or fill out an Authorization Agreement for Automatic Bank Draft to get the payment process started. Just print the authorization form and remit it to City Hall, 401 S. Johnstone Ave., Bartlesville, OK 74003. Make sure to specify when you would like this service to begin.

To terminate automatic bank draft payment, complete the Authorization Agreement for Automatic Bank Draft Termination form and remit it to City Hall. You can also transfer the automatic payment by sending us an Authorization to Transfer Automatic Bank Draft Information form.

Drop box is located in the following location:

• City Hall parking lot, 401 S. Johnstone Ave.

Payments are collected each day at approximately 7:30 a.m., Monday through Friday. Payments received after 7:30 a.m. will be posted on the next business day.