City of Bartlesville residents have a new way to connect to city services with the launch of the MyBartlesville mobile app.
The free, easy-to-use app provides community members with a mobile way to read city news, view community calendars, locate parks, contact city council representatives, report issues, apply for permits, pay utility bills and learn more about city services.
“This is a great new tool for our community and our staff,” said City Manager Mike Bailey. “The MyBartlesville app will allow for better engagement with our citizens.”
The app also provides a simpler way for citizens to report issues to city staff, including animal concerns, code enforcement issues, damaged street signs, traffic reports, street maintenance requests, trash service and water or sewer line requests. Most reports will ask citizens to fill out a short form which will then be routed to the appropriate department. (Some types of requests may include alternate links or instructions for how to report the issue.)
“We do anticipate receiving a larger-than-normal influx of citizen requests and reports in the first few weeks as we roll out the app,” said Bailey. “We ask that the community be patient and know that while our goal is always to respond quickly, a large number of issues reported could take staff longer than usual to respond.”
The app will also allow city staff to send out push notifications to app users. Staff will utilize the feature to share time-sensitive information such as closures, holiday trash pickup days, large-scale outages, emergency alerts and other notifications as appropriate.
The MyBartlesville mobile app is available for download on iPhone and Android devices.