The Water Utilities Department provides the planning, management and administration for the Water Plant, Water Distribution system and Wastewater Maintenance divisions and also provides contract oversight for the operation of the Chickasaw Wastewater Treatment Plant.

WATER

The City of Bartlesville provides water services to both residential and commercial customers. Additionally, the City sells wholesale water to surrounding rural water districts.

The City has invested more than $40 million in the state-of-the-art Ted D. Lockin Water Plant and distribution system to meet the needs of the entire region for years to come. The Water Treatment Plant is responsible for the supply and treatment of water delivered to customers of the City of Bartlesville. This includes maintaining water quality to comply with federal and state standards, performing various analyses on the raw water to determine the best treatment methods, monitoring the treatment process, and delivery of treated water into the distribution system, including operation of the pump stations and water storage tanks.

The City’s primary water sources are the city-owned Hudson Lake, located north and west of the city, and Hulah Lake, owned by the U.S. Army Corps of Engineers.

The Water Distribution department is responsible for the maintenance and repair of the water distribution system of the City. It installs new service lines, constructs replacement lines, and tests and repairs meters. It also conducts leak inspections, meter checks, connects and disconnects the City’s water customers, and reads water meters.

For non-emergency questions regarding water line maintenance issues, please call 918.338.4100.

For new service or to disconnect service, please call 918.338.4224.

For after hours water emergencies, call 918.338.4055.

WASTEWATER

The City of Bartlesville offers wastewater/sewer service to its residents thanks to a partnership with Veolia Water North America Operating Services, which operates the Chickasaw Wastewater Treatment Plant, located on North Hensley Boulevard, and 20 sewage lift stations in the collection system. The plant treats residential and industrial wastewater from the community. As required by the Oklahoma Pollution Discharge Elimination System (OPDES) Permit, waste sludge from the treatment plant is disposed of through injection on agricultural land for beneficial use. Plant personnel also administer the Industrial Pre-Treatment Program for the City and monitor four significant industrial users.

The Wastewater Maintenance Department is responsible for the maintenance of the sanitary sewer system, including force mains and collector lines. A majority of its work is preventative maintenance to remove tree roots, accumulations of grease and other materials in the system that cause sewer line blockages and backups.

If you have questions about any wastewater issue, the Wastewater Department can be reached by calling 918.338.4104. For emergencies outside of normal business hours, call 918.338.4055.