Utility services

The City of Bartlesville provides the following services to its customers:

Water

Sewer

Sanitation

In addition to these services, the City also bills its customers for mosquito spraying service and street lighting charges.

For a detailed explanation of utility bill charges, see Utility Example.

For a detailed explanation of the rate structure, see Utility Rate Information 2020.

Water service

The City of Bartlesville provides water services to both residential and commercial customers. Additionally, the City sells wholesale water to surrounding rural water districts, utilizing a $40 million state of the art water plant and distribution system that is anticipated to meet the needs of the entire region for years to come.

A detailed listing of water rates and answers to the most common water-related questions are available at cityofbartlesville.org.

Sewer service

The City of Bartlesville provides sanitary sewer services to both residential and commercial customers. The City’s sewer treatment facilities are operated by a qualified environmental services corporation, Veolia Water.

Information on sewer rates and an explanation of how those rates are calculated, including the sewer cap, are available at cityofbartlesville.org.

Sanitation service

The City of Bartlesville provides waste collection service  to both residential and commercial customers providing once a week service to residents and a maximum of six pickups a week for commercial customers.

Automated trucks are used to lift polycarts, which are issued to each customer when service is established. Additional polycarts are available for a small fee.

Yard waste is collected but excess waste must be appropriately tagged/sticker.

Days of service vary depending on the area, and can be determined by viewing the City’s sanitation routes map.

Residential and commercial rates depend on the services provided, and may be upgraded at any time.

Street light and mosquito spray

The City of Bartlesville also provides street lighting and mosquito spraying to all areas of the City. Details of the charges related to these services can be found at links below.  To report a street light outage, contact AEP-PSO at 888-218-3919.

Mosquito Spraying

Street Maintenance

Clean-up program

The City of Bartlesville, in coordination with Osage Landfill, provides an annual coupon good for one free trip to the landfill at any time during the year to the City’s Solid Waste customers. The coupon is valid for City of Bartlesville Residential Solid Waste customers only. No commercial accounts or contractors will be permitted. One coupon is issued per customer and may not be duplicated.

The clean-up program is intended to help Bartlesville residents dispose of items typically too large or cumbersome for their weekly trash pick-up.

Not permitted:
  • Complete structures, including roofs
  • Trees
  • Vehicles
  • Tires
  • Batteries
  • Hazardous materials
  • Wet paint
  • Appliances that have not had the compressors removed, such as refrigerators, freezers and air conditioners. (Appliances must be certified “Freon free” if the compressor is not removed.)
  • Demolished structures.

Residents may take their items to Osage Landfill during regular business hours, from 8 a.m. to 4 p.m. Monday through Friday and 9 a.m. to noon on Saturday.

For questions or more information, contact the Public Works Department at 918.338.4131.

Yard debris collection

The City offers a free leaf and grass collection twice during the year, generally once in the spring and once in the fall. Dates for these collections are posted on the City’s website home page, in the City e-newsletter, City Beat, and provided to local media for distribution.

During these weeklong collections, residents should place their leaves at the curb in bags on their normal collection day.

  • Leaf bags during this time only will not require yard waste stickers.
  • Residents may use clear or colored bags. These collections are for private residences only.
  • There is no limit on the number of bags a resident can put out for this collection.
  • Residents should comply to all other standard refuse regulations.
  • Leaves and grass will only be collected one time, on the resident’s normal collection day of the week.
  • Leaves, grass and bundled limbs (must be cut to no more than four feet and weigh less than 50 pounds) only.
  • Extra bags or items of household refuse outside the cart must have the red refuse sticker attached.

For more information call 918-338-4130.

Other utility services

The City of Bartlesville does not provide electrical, natural gas, cable, Internet, or phone services to its customers. For information regarding those services, see these useful utility links.